At Global Insurances, we are committed to delivering high-quality insurance services designed to meet your needs. If you are not fully satisfied with your experience, our Refund Policy below explains when refunds may be issued and how the process works.
1. Eligibility for Refunds
Refunds may be considered in the following situations:
- Cancellation During the Cooling-Off Period:
If you cancel your insurance policy within the specified cooling-off period outlined in your policy terms, you may qualify for a full refund. - Payment Processing Errors:
If a payment error occurs due to a technical or processing issue, a refund may be issued after verification. - Service Issues or Agreement Breaches:
If we provided services incorrectly or did not meet the terms of our agreement, your case will be reviewed for a possible refund.
2. Cooling-Off Period
Most policies include a cooling-off period, typically 10 to 30 days from the date of purchase or contract. If you cancel within this period, you may receive a full refund. Cooling-off periods can vary depending on the specific insurance plan, so please review your policy documentation for exact details.
3. Non-Refundable Items
The following are not eligible for refunds:
- Payments made after the cooling-off period has expired.
- Custom or personalized services tailored specifically for the client.
- Administrative, processing, or service fees associated with your insurance plan.
4. Refund Processing
- Refunds will be issued using the same payment method used during the original transaction.
- Processing times may vary depending on your payment provider but typically take 7 to 15 business days to reflect in your account.
- You will be notified once your refund request has been reviewed and processed.
5. Exceptions
Global Insurances reserves the right to deny refunds in cases involving:
- Fraud or suspicious activity
- Abuse of services
- Violations of our Terms & Conditions
6. Changes to This Policy
We may modify or update this Refund Policy at any time. Any changes will be posted on this page, and the “effective date” will be updated to reflect the latest version.
By purchasing or using our services, you acknowledge and agree to this Refund Policy.
